All Orders Ship From Canada

• Orders leave the warehouse within 1-2 business days.
• We ship with UPS, Canada Post, Loomis or ICS/Canpar.
• Pick-up is available in Edmonton, AB. This shipping option will be displayed during checkout for customers located in Alberta.

Free Shipping Location Exceptions:

Regretfully, we cannot offer free shipping to the following Canadian locations due to the high costs we incur:

• NWT, YT, NU, NL, NS, PEI, QC *

*Larger quantity orders may qualify for Free shipping to these areas.Contact us for details:

• 604-937-1851
• info@caseplace.ca
  
  

Typical Shipping Times:

AB: 1-2 days
BC: 2-3 days
SK: 2-3 days
MB: 3-4 days
ON: 5-7 days
NB: 7-9 days

QC: 5-7 days
PEI: 9-10 days
NS: 9-10 days
NL: 9-10 days
North: 10+ days

Best-estimates in business days, based on past performance, not including order processing times.

• Free shipping applies orders over $195.00 (before taxes, and after any discounts).
• Orders must ship complete to qualify for free shipping.
• Orders must be shipped to qualifying destinations in Canada.
• Foam inserts do not qualify for free shipping.
• We do not guarantee the delivery dates or shipping times for orders that have shipped for free.
• We reserve the right to correct shipping charges on any orders that may have mistakenly received free shipping but did not satisfy the above conditions.

Rush Orders

• If you need a Rush Air overnight shipment, please contact us by phone (604-937-1851) or email to arrange it.
• Rush orders must be confirmed by 12pm PST (noon) to ship same day.

USA Shipping:

Any orders destined for the USA may incur additional shipping charges imposed by the courier and/or borders at the time of delivery to your door.

These additional charges may occur even if you'r order had Free shipping.

These charges may include:

• Import/Brokerage fees
• Local/National taxes and/or duty

We have no way to estimate these charges, and they are the responsibility of the customer. Orders that are refused delivery due to unexpected additional charges can qualify for a refund (as per our refund policy), less the value of any shipping charges incurred by us to have the shipment returned.