Shipping

All Orders Ship From Canada

  • Orders leave the warehouse within 1-2 business days. Note that some orders end up shipping out same day, depending on current order volumes.
  • We ship with UPS, Loomis, ICS/Canpar. We do not use Canada Post unless the order is shipping to a PO Box
  • Pick-up is available in Edmonton, AB. This shipping option will be displayed during checkout for customers located in Alberta.
  • Larger bulk orders will ship with a trucking company, such as Day & Ross.


Free Shipping Details

  • Available on orders over $195 before tax, within the following Canadian provinces:
AB 1- 2 Days                                                
BC 2-3 Days
SK 2-3 Days
MB 3-4 Days
ON 5-7 Days
NB 7-9 Days
  • Best estimates, in business days, based on past performance and not including order processing time of roughly 24 hours.
  • Faster and overnight shipping options can still be calculated at checkout if needed.
  • Free shipping is regretfully not available for the following locations: 
    NWT, YT, NU, NL, NS, PEI, QC
    For these locations, larger orders may qualify for free shipping, please contact us for details.

Standard Paid Shipping Rates & Times

During check-out, you will be able to select you a paid shipping option if needed, or if you don't qualify for free shipping.

QC ....... 5 to 7 Days

NS ........ 9 to 10 Days

NL ........ 9 to 10 Days

PEI ....... 9 - 10 Days

North ... 10+ Days, sometimes less.

 

Free Shipping Terms and Conditions:

  • Free shipping applies orders over $195.00 (before taxes, and after any discounts).
  • Orders must ship complete to qualify for free shipping.
  • Orders must be shipped to qualifying destinations in Canada.
  • Foam inserts do not qualify for free shipping.
  • We do not guarantee the delivery dates or shipping times for orders that have shipped for free.
  • We reserve the right to correct shipping charges on any orders that may have mistakenly received free shipping but did not satisfy the above conditions.


Rush Orders

  • If you need a Rush Air overnight shipment, please contact us by phone (604-937-1851) or email to arrange it.
  • Rush orders must be confirmed by 12pm PST (noon) to ship same day.


    USA Shipping:

    Any orders destined for the USA may incur additional shipping charges imposed by the courier and/or borders at the time of delivery to your door.

    These additional charges may occur even if you'r order had Free shipping.

    These charges may include:

    • Import/Brokerage fees
    • Local/National taxes and/or duty

    We have no way to estimate these charges, and they are the responsibility of the customer. Orders that are refused delivery due to unexpected additional charges can qualify for a refund (as per our refund policy), less the value of any shipping charges incurred by us to have the shipment returned.